PRIVACY POLICY

Terms & Conditions

Last Updated: 22/06/2025

Please read these terms and conditions carefully before using the Shaal Line website.

Intellectual Property

All content displayed on the website (texts, images, designs, logos) is the property of Shaal Line and may not be used or reproduced without prior written permission.

Website Usage

You are permitted to use the website for personal shopping purposes only. Use for any commercial or illegal purposes is strictly prohibited.

Orders & Payments

• Orders are accepted through the available payment methods on the website.

• Shaal Line reserves the right to cancel any order in case of incorrect information or stock unavailability.

Shipping & Delivery

Delivery is available within Kuwait and usually takes between 7 to 9 business days. Delivery times may vary in exceptional cases.

Amendments

Shaal Line reserves the right to amend the terms and conditions at any time without prior notice. Please check this page regularly for updates.

🔐 Privacy Policy

Information Collection

We collect necessary information such as name, address, phone number (0096569692401), and email to facilitate order processing and delivery.

Data Protection

We are committed to protecting your data using the latest security measures. We do not share customer data with any third parties.

Use of Information

Collected data is used to enhance the user experience, fulfill orders, and send exclusive promotions to customers.

Cookies

Our website may use cookies to improve browsing experience. Users can manage cookies through their browser settings.

🔁 Return & Exchange Policy

Exchange

Products may be exchanged within 3 days of receiving the order, provided that:

• The item is in its original condition (unused / with original packaging).

• The original receipt is provided.

Returns

We do not offer refunds except in rare and specific cases, such as:

• Receiving a damaged or incorrect product.

• You must contact us within 24 hours of receiving the item.

How to Request

To request an exchange or return, please contact us at: 0096569692401

📞 For Inquiries:
Our customer service team is available daily at 0096569692401.